help when you need it.
We're here when you're on deadline.
latakoo prides itself on fast, friendly customer support.
We know many of our clients are broadcasters facing deadlines and need answers now. That’s why we answer support requests every day of the year. Contact firstname.lastname@example.org for help at any time.
Please keep in mind, deadline-oriented file transfer and file availability requests go to the top
of our list. Requests for new accounts and administrative needs are addressed Monday through Friday
9 a.m. to 5 p.m. CST/CDT.
Frequently Asked Questions
Watch a short video on how to get started with latakoo.
How to update or retrieve your password.
There are two ways to download files from the cloud. Need automation? Check out latakoo HUB.
Share files to latakoo users, your internal team or users without a latakoo account.
Are you an administrator for your latakoo account? This short video demonstrates the most common functions.
latakoo Support Request
Thank you for reporting your issue. Someone from our support team will be contacting you soon.