help when you need it. 

We're here when you're on deadline.

latakoo prides itself on fast, friendly customer support. We know many of our clients are broadcasters facing deadlines and need answers now. That’s why we answer support requests every day of the year. Contact for help at any time.

Please keep in mind, deadline-oriented file transfer and file availability requests go to the top of our list. Requests for new accounts and administrative needs are addressed Monday through Friday 9 a.m. to 5 p.m. CST/CDT. 


For ongoing training, latakoo offers weekly and monthly webinars on topics ranging from getting started with latakoo to advanced training for field crews and administrators. Register to join us or watch a recorded training session now.

Support Search

Looking for instructions on how to change your password or how to find a file you’ve downloaded? Check out our support blog at There you can search on common questions that we’ve already answered!

latakoo Support Request

Having trouble? Let us know how we can help. Support is for current latakoo clients. Not a current client? Fill out our sales form.
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