We're here when you're on deadline.
latakoo Support Request
Having trouble? Let us know how we can help. Support is for current latakoo clients. Not a current client? Fill out our sales form.
latakoo prides itself on fast, friendly customer support.
We know many of our clients are broadcast facing deadlines and need answers now. That’s why we answer support requests every day of the year. Contact support@lataoo.com for help at any time.
Please keep in mind, deadline-oriented file transfer and file availability requests go to the top of our list. Requests for new accounts and administrative needs are addressed Monday through Friday 9 a.m. to 5 p.m. CST/CDT.
Frequently Asked Questions
Get Started with latakoo
Watch a short video on how to get started with latakoo
Change a Password
How to update or retrieve your password.
Download Files from latakoo
There are two ways to download files from the cloud. Need automation? Check out latakoo HUB.
Share Files from latakoo
Share files to latakoo users, your internal team or users without a latakoo account.
Admin Basics
Are you an administrator for your latakoo account? This short video demonstrates the most common functions.