latakoo’s Tip of the Week series gives you real solutions to the most common questions about the latakoo system and latakoo technology, plus other insights from the latakoo team. Follow us on Twitter, Facebook, Instagram and LinkedIn for weekly tips.
Can’t Login? Try Clearing Your Cache
When you save your passwords in your browser, they go into a cache. This makes your life easier until you change your password. Since we all use different browsers, like Safari, Chrome, and Firefox, Erin, latakoo’s Director of Content and Training, shows you how to navigate clearing your cache to make room for your new password.
Improve Your Interview Lighting
Check out these simple steps to up your game when it comes to background and foreground lighting.
Connect: Story Ideas, Survey Data & Research
Hunting down story ideas and scanning through press releases in your inbox takes time. Now, there’s a place in latakoo you can go — latakoo Connect — to find credible content and research-driven data to enhance your storytelling. Check out our Tip of the Week to see how it works.
Controlling Your Upload Quality & Speed
We all want our video to upload fast and look good. This short video shows you how to check your upload quality settings, set your defaults and how to change them when you need to.
Keep Your Video Moving
Award-winning photojournalist Tony Mirones shares his secret for shooting and editing the right sequence of shots to make a story more fun to watch. It’s all about making sure you have movement in every clip.
Options with Stitch Uploads
With latakoo, you can upload multiple clips at once while stitching them together into one long clip. It doesn’t have to stay that way. This video explains how teams can pick and choose pieces of the stitch to download, once the file is in Pilot.
Personalize Your Pilot: Grid vs. List View
Are you more of a Grid or List View person? We breakdown the two options you have for viewing files in latakoo Pilot, and show you how to customize what’s on the screen.
Going Beyond Wide, Medium, Tight
Shooting a lot of video is easy, but the variety of shots you get — or lack thereof — can make or break you when it’s time to edit. Award-winning photojournalist Tony Mirones breaks down his shooting process, which gives him the perfect shots to keep the story moving.
Tracking Audio with Dateline NBC’s Dennis Murphy
It’s hard to turn away from the TV when Dennis Murphy is unraveling another too wild to believe murder mystery or missing persons case. What you may not know is the longtime Dateline NBC correspondent records all of the audio tracks for his stories using latakoo’s mobile app. How does Dennis get that clean, quality sound every time? We asked him.
Get Live Alerts
Need to know the second a file is uploaded? This quick tutorial shows you how to turn on BROWSER NOTIFICATIONS. You’ll get automatic push alerts in the top right of your screen as soon as new files pop up when you’re logged into Pilot.
Can't Access a Direct Link?
There are two ways to access and send direct links to latakoo files. This short video explains the difference, and why it’s important to always use the Sharing Options menu when sending links to those outside latakoo.
Track Your Video
Just like a UPS or FedEx package, Pilot gives you real-time updates on files making their way through the latakoo system. Stay on top of what’s checked in and ready for play out. Watch this week’s Tip of the Week to see how it works.
New Video Player Features
When viewing and logging video on deadline, jumping to the right spot quickly is key. With the smart video player in Pilot, you can plug in custom timecodes, reference live thumbnails and zoom in on the action. Watch this short video to learn how.
Download New Flight App
Want the fastest and most reliable experience with uploads and downloads? Here’s how to upgrade to the newest version of our latakoo Flight App (6.5.17).
Searching for Files by User
Someone on your team has uploaded a file to latakoo, and you need to find it fast. This tutorial shows you three different ways to do it, depending on how specific you want your search to be.
Sharing Files in Pilot
Emailing a file or sending someone a direct link is simple to do. Plus, you have total control over what they can do with it: download, reshare or just view it. In this 1-minute video, Erin Cargile explains how to share files with anyone.
Perform Bulk Actions
Need to handle multiple files at once? Erin Cargile shows you how to perform bulk actions in Pilot NextGen. Learn how to download, move, copy or delete multiple files at the same time.
Customize Your Networks
Too many networks to scroll through? Erin Cargile explains the time-saving options for organizing files in the new Pilot, plus how to create a custom list of your go-to networks.
Update your Flight App
Using an outdated Flight App is a recipe for running into problems. Our Director of Content & Training Erin Cargile shows you how to quickly check the version you’re using and download the latest one.
Add Your Profile Picture
Put a face to your account. Add your profile picture to your account so others can find you and identify you much easier.
Change Your Password
Updating your password frequently is always a good practice. Ryan Emmons walks you through a few easy steps to update your password in your latakoo account.
Discover Stories via Manifest
Avoid getting multiple calls and texts a day from colleagues asking for updates on your assignment. Now they can discover, follow, request and receive alerts as stories develop via Manifest.
Keep your latakoo account clutter free! Ryan Emmons shows you a quick and easy way to deactivate old user accounts and keep your account organized and up to date.
Create New Users
latakoo values every new member of it’s growing flock. We want to ensure your new members get quick access and a warm welcome. Ryan Emmons walks you through a few easy steps to help new users take flight.
Troubleshoot Your HUB
latakoo engineers are among the best in the world, giving you cutting-edge technology but also here to help you if technical trouble strikes. Our CTO Joe Pelayo offers some quick words of wisdom on how to troubleshoot, maintain and optimize your HUB server.
Upload Files from a P2 Card
latakoo Co-founder and CEO, Paul Adrian shows us how easy it is to upload files from a P2 card to the latakoo cloud.
The Value of Mentorship
A valuable tip from legendary reporter Randall Pinkston on mentoring from a recent webinar, How the Story Got Made. What if the person you’re looking to for leadership, isn’t delivering?
Mobile App Default Settings
The first thing to do when you install the latakoo Flight Mobile app, is to set your upload defaults. Follow along and you’ll save tons of time on your next upload.
Upload Quality Settings
Check out how fast and easy it is to set your default settings in the latakoo Flight app for desktop.
latakoo Flight Default Settings
One of the most important things when sending video with latakoo is the upload quality – or compression settings. In today’s Tip of the Week, we take through the quality slider and how to decide when to adjust these settings.
Reporting During Civil Unrest
WDAF News Director Sean McNamara offers some rules that helped his staff stay safe this summer – many who’d never covered mass protests.
Set Upload Notifications
Learn how to receive notifications when your files complete uploading and when files get uploaded to specific networks.
Save Mobile Battery
Jade Kurian shows how to save mobile battery by setting the latakoo app to use fewer resources from your mobile device.
Focus on the Story
Broadcast specialist Luke Hanrahan uses latakoo to save time, minimize his exposure to Covid and focus on telling the story.
Logging in to latakoo
Our first tip of the week starts at the beginning, with logging in to latakoo.com. Depending on your organization, you may log in with a unique latakoo username and password, typically your email address. Your organization may be using Single Sign On (SSO), which uses corporate credentials.
Send Video from Anywhere
Award-winning journalist Luke Hanrahan shows us how you can send to latakoo even 12 miles offshore. Continuous uploads save him time when he’s on deadline.